Bonuses and Promotions
The welcome offer for new customers at Bacana Play is a little modest in comparison with other sites but it does include Book of Dead spins which more than makes up for that! You can claim up to £50 with your first deposit. This is a 100% match and requires you to deposit at least £10 and use the bonus code, BACANA. You’ll also receive 25 bonus spins. The wagering requirements that come with these are 30x the bonus and the deposit for the match, and 60x the winnings which comes as bonus funds as well.
If you continue to play regularly at Bacana Play then you will get treated to regular weekly and monthly promotions which include free spins, bonuses and prize draws. You’ll need to check in each week to find out what’s on but we can tell you that previous highlights have included ‘free spins for a year’ in which players could quality for 10 spins per week every week for 52 weeks, as well as the chance to win an Audi A1!
Cashier and Payments
NOTE: From April 2020 Bacana Play no longer accepts credit card deposits.
When you gamble at a site run by a big operator like Skill on Net you can usually be sure that they cover off all the areas of the service professionally and efficiently. That includes the cashier, and here customers are presented with a wide range of payment options from debit cards to eWallets and Wire Transfer. As well as Visa and Mastercard it is also possible to deposit and withdraw to Paypal, Neteller and Skrill. Alternatively, the top-up card option, Paysafecard, is also available. Withdrawals are processed within 24 hours in most cases and often quicker.
Should you have any issues with your account, payments or the games at Bacana Play then you can speak to an agent from the support team directly on live chat, phone or email. They are available 24/7 and there is a good FAQ list published on the site that can help too.
Bacana Play, and all the other sites in the Skill on Net portfolio, are licensed by both the UK Gambling Commission and the Malta Gaming Authority. This ensures that they are offering safe, secure and fair gambling to all their customers. The games and the platform have been fully audited by a third party, and in the instance of a dispute you can take your complaint to a third party. You can read more about this in our Fair Play guides.
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