Bonuses and Promotions
Tau Gaming who own Viva Fortunes have made it their thing to offer customers frequent free spins rewards throughout their time on the site. If you sign up to their emails you’ll also find you regularly get invited to try the sister sites in the group too, and if you sign up there you’ll be living off free spins for a while! The fun starts with 10 spins and £10 when you make your first deposit of £10 or more.
You’ll need to make sure you use the code VIVA10 when you make that deposit and remember there are a few conditions that come with the bonuses. Firstly, your winnings are capped at a rather measly £1 which comes as bonus funds and with a 40x wagering requirement. The bonus funds themselves have a rather better £100 win limit associated with them but a tighter 60x wagering requirement. It is a feature of Tau slot sites that they impose quite strict terms on their welcome bonuses and that is the case here. However, it is a nice, simple offer that allows you some freeplay time whilst you get used to the site and try different games out.
Once you are signed up and a regular player at Viva Fortunes the offers come thick and fast with lots more free spins and match bonuses, plus access to the standard Dragonfish loyalty program. So that you don’t miss out on these offers make sure that you sign up to the email and SMS services in your account.
Cashier and Payments
As part of the Dragonfish group of sites your casino account will have access to range of good payment options including bank cards, eWallets and Apple Pay. Withdrawals can be made using the same services but the time it takes to receive the funds varies in each case. Your fastest option is an eWallet and we recommend Paypal as funds will appear immediately. Banks, in contrast, may take up to 5 working days to update your balance.
Deposits start at just £5 as do withdrawals, and the maximum withdrawal amount per month is £10,000. In the instance of jackpots it is at the casinos discretion whether they process the full amount in one withdrawal. In some instances it can take up to 24 months to take the funds out.
Customer Support
As part of a publicly listed company and a fully licensed operation, Viva Fortunes provide a comprehensive and professional support service. You can contact the team on email or by phone, though there is no live chat facility. Â The phone line is open between 10am and 2am 7 days a week and outside those hours there is also an on-site FAQ which covers most of the regular questions around games, bonuses and the cashier.
With licensing from the UK and Gibraltar you should feel pretty comfortable on a Dragonfish / 888 site. It is good to know as well that should you enter into a dispute then you will have access to a 3rdparty resolution service recommended by the licensor. You can find out more about this in our guide to casino complaints.
Our Verdict
Viva Fortunes is part of a very popular group of online slots sites owned by a reputable London marketing business in Tau Gaming and operating on a licensed platform run by one of the world’s biggest gambling firms in 888. So it is fair to say that you are in safe hands here. What you get is a top class gaming experience on a simple, easy to use mobile and desktop casino with enough games to keep most slots fans happy. Aficionados who are looking for titles from some of the rarer studios like Novomatic will have to look elsewhere, but it’s fair to say all the main bases are covered. Regular spins and bonuses are also a feature here though it comes with the caveat of those tight terms and conditions. But overall, Viva Fortunes gets our seal of approval and we recommend it to our readers.
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